Breef Glossary

Welcome to the Breef Glossary — all the *lingo* you need to plan your roadmap. We know, in the marketing world, it feels like there's a new term being thrown around everyday. We've got you!
Know all the lingo? Consider the glossary your checklist.
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CX

Short for customer experience, CX is the overall experience and impression a customer has of your brand after interacting through the buyer journey.

Call to Action (CTA)

A prompt encouraging users to take a specific action.

CapCut

Owned by TikTok’s parent company ByteDance, CapCut is a video editing app with easy-to-use templates. In recent months, CapCut templates have been blowing up on TikTok, and we can’t get enough!

Challenger Brand

A brand that disrupts an industry — forcing larger players in the space to shift the way they do business.

Channel Mix

The combination of channels a brand or company uses to communicate their messaging to their audience.

Churn Rate

The percentage of customers who stop using a product or service.

Click-through Rate (CTR)

The percentage of people who click on an ad or link.

Community

Can’t have a brand without it. The goal of building community not only fosters brand loyalty, but gives you the opportunity to tap into the perspective of the people that matter most — your customers! P.S. We LOVE our Breef community!