Frequently Asked Questions

Want to learn more about Breef? Browse our most common questions below.

Can clients and agencies work together outside of breef?

No. Breef’s Terms of Use prohibit clients and agencies from engaging in off-platform work. This policy ensures the integrity of our marketplace, and violations may result in suspension and legal action.

If someone requests to work outside of Breef, please let us know at projects@breef.com

Is my information kept confidential?

Yes. All information shared on the Breef Platform, whether by clients or agencies, is treated as confidential. Breef uses a variety of security measures, as outlined in our Privacy Policy, to protect user data.

If needed, you may request individual projects to be “confidential”, which means the client’s identity will not be disclosed until they choose to connect with shortlisted agencies. Parties may also sign confidentiality agreements or NDAs before sharing sensitive information. This is facilitated by Breef.

How is financial information handled?

Financial details shared with Breef are securely stored and protected at all times. To maintain confidentiality and ensure secure transactions, all payments must be processed through the Breef Platform.

Who is responsible for project terms and delivery?

Clients and agencies are responsible for defining and agreeing to a statement of work and payment terms.

To ensure alignment by both parties, Breef recommends:

  • Clear project deliverables and timelines
  • Defined milestones and payment terms
  • Open communication throughout the engagement

How do I deactivate my Breef account?

To deactivate your account, please email us at support@breef.com

Please note: Even after deactivation, Breef’s policies remain in effect for 24 months. During this time, you may not work directly with clients or agencies you were introduced to on Breef without paying the applicable platform fees, as outlined in Breef’s Terms of Use. This applies to any new or ongoing projects within that period.

What laws govern the Breef platform?

Breef is governed by U.S. law, specifically the State of New York. While clients and agencies may include their own legal terms in project agreements, users must not bypass Breef’s role in managing projects, payments, or proposals, in accordance with our Terms of Use.