Marketing + digital

CRO

Conversion rate optimization focuses on improving how users interact with and take action across your digital experiences. Through strategic design, data analysis, testing and UX improvements, CRO helps brands turn traffic into impact. An agency can identify friction points, optimize user journeys and drive measurable gains in conversions and revenue.

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What to expect from a n/CRO agency

Audit existing websites, landing pages and funnels to identify conversion barriers and opportunities
Analyze user behavior through heatmaps, session recordings and performance data
Optimize user journeys, page layouts and messaging to reduce friction and drive action
Design and execute A/B and multivariate tests to improve conversion rates
Collaborate on UX and UI improvements informed by data and testing insights
Measure performance across key metrics like conversion rate, time on page, scroll depth and engagement and revenue

Skills & Tools

A/B Testing
User Behavior Analysis
Journey Mapping
UX Optimization
Google Analytics / GA4
Heatmaps and Session Recordings
people sit on the table

CRO goals

Here’s what you can unlock with the right agency

Improve conversion rates across key digital experiences
Streamline user journeys by reducing friction
Drive more value and revenue from existing traffic

Frequently asked questions

When should we consider working with a CRO agency?

Brands often work with a CRO agency when they recognize an opportunity to improve website performance outside of just design. If users are visiting your site but not converting, a CRO agency can help identify friction points and unlock more value from existing traffic.

What types of pages or experiences can be optimized?

A CRO agency can optimize websites, landing pages, product pages, onboarding flows, checkout flows and other key digital touchpoints. The focus is on high-impact areas tied directly to conversions and user behavior.

How does a CRO agency decide what to test?

A CRO agency prioritizes tests based on data, user behavior and potential impact. This typically includes analyzing analytics, heatmaps and session recordings to identify opportunities with the highest upside. An agency could suggest testing copy, CTA placement, design, mobile vs. desktop components and more.

What metrics are used to measure CRO success?

CRO success is measured through metrics such as conversion rate, engagement, revenue per visitor and completion rates. These insights help guide ongoing testing and optimization decisions.

Trusted by brands and agencies globally

cro + website support

Terra Labs needed an agency to improve website usability and drive higher conversion rates. Breef connected them with a team that delivered strategic recommendations across copy, design, site architecture and SEO, unlocking stronger overall performance.

cro

Breef connected MyCap with an agency to optimize their Shopify website experience. By auditing and implementing CRO-focused improvements across site structure, UI/UX, copy, SEO and design, the team created a more intuitive, conversion-driven digital storefront.

Website Maintenance

Eyeswoon found an expert agency for ongoing site maintenance and updates. From backend fixes to design enhancements and seasonal content refreshes, the team ensured that the site was always optimized, visually cohesive and prepared to support new launches and campaigns.

shopify refresh

Magnetic Me found the perfect team to bring their brand to life through design and development of a custom Shopify Plus site. From reconsidering UX flows through a performance-first lens, to refining the visual look of the website, the team delivered a seamless experience including ‘always-on’ post-launch support.

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